You cant implement just one effective solution for planning and implementing TQM concept in all situations. Bellow some listed models for implementing total quality management.
1. Train top management on TQM principles.
2. Assess the current culture, customer sanctification and quality management system.
3. Top management determines the core values principles and communicate them.
4. Develop a TQM master plan based on step 1 to 3.
5. Identify and priorities customer needs and determine products or service to meet those needs.
6. Determine the critical processes that produces those products or services and create process improvements team.
7. Managers supports the effect by planning, training and providing resources to the team.
9. Evaluate progress against plan and adjust as needed.
10.Management integrates changes for improvement in daily process management. after improvement should standardise.
11. Provide constant employee awareness and feedback.
12. Establish an employee rewards for recognition process.
2. Assess the current culture, customer sanctification and quality management system.
3. Top management determines the core values principles and communicate them.
4. Develop a TQM master plan based on step 1 to 3.
5. Identify and priorities customer needs and determine products or service to meet those needs.
6. Determine the critical processes that produces those products or services and create process improvements team.
7. Managers supports the effect by planning, training and providing resources to the team.
9. Evaluate progress against plan and adjust as needed.
10.Management integrates changes for improvement in daily process management. after improvement should standardise.
11. Provide constant employee awareness and feedback.
12. Establish an employee rewards for recognition process.
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