26 Dec 2013

Strategies to develop TQM


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1. TQM elements approach: Take key business process and use TQM Tools to foster improvement. Use quality circles, statistical process control, taguchi method, and quality function deployment.

2. The guru approach: Use the guides of one of the leading quality thinker

3. Organization model approach: The organization use benchmarking as model for excellence. 

4. Japanese total quality approach: Companies pursue the deming prize use deming principle.



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