Quality
"Quality itself has been defined as fundamentally relational:
'Quality is the ongoing process of building and sustaining relationships by
assessing, anticipating, and fulfilling stated and implied needs.'
Control
The process through which the
standards are established and met with standards is called control. This
process consists of observing our activity performance, comparing the
performance with some standard and then taking action if the observed
performance is significantly different from the standards.
The control process involves a universal sequence of steps
as follows:
1. Choose the control subject.
2. Choose a unit of measure.
3. Set a standard value i.e.,
specify the quality characteristics
4. Choose a sensing device which
can measure.
5. Measure actual performance.
6. Interpret the difference between
actual and standard.
7. Taking action, if any, on the
difference.
Quality
Control
Quality control can be defined as
that Industrial Management technique by means of which product of uniform
acceptable quality is manufactured.
Factors
Affecting Quality
1. Men, Materials and Machines
2. Manufacturing conditions
3. Market research in demand of
purchases
4. Money in capability to invest
5. Management policy for quality
level
6. Production methods and product
design
7. Packing and transportation
8. after sales service
Importance of
Quality Control
1. To decide about the standard of
Quality of a product that is easily acceptable to the customer.
2. To check the variation during
manufacturing.
3. To prevent the poor quality products reaching to
customer.
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